Step 1 · Create an account
There are two ways to open the sign-up page: click the "Start Free" button on this page, or use the "Log In" link at the top-right of any page to reach the user dashboard and switch to sign-up. The registration form has just two fields, username and password — no email address required, and nothing else to prepare. Fill them in and submit.
After submitting, you'll be logged in automatically and taken to the dashboard — your account is now live. A brand-new account has no active plan yet, so the route list and subscription link in the dashboard will appear inactive. That's normal: pick a plan in the next step and everything will be ready to use.
Step 2 · Pick a plan
Log in to the dashboard and open the Plans page to see full pricing. Monthly subscriptions come in three tiers: Starter at ¥9.9/month with 60GB of data; Standard at ¥18/month with 250GB; Premium at ¥28/month with 500GB. Your data allowance resets monthly on your activation day — activate on the 5th, and it refills on the 5th of each month. If you upgrade mid-cycle, the difference is prorated by remaining days and credited toward the new plan, so there's no need to wait for the current cycle to end.
If your monthly usage is uneven, or you only need service during business trips and travel, data packages are a better fit: ¥158 for 300GB, ¥358 for 1000GB, ¥658 for 3000GB — use them as you go, they never expire, and there's no monthly reset.
Checkout supports Alipay, WeChat Pay, and USDT. Complete payment as prompted and your plan activates immediately; the dashboard shows the expiry date and remaining data. Every plan includes a 30-day no-questions-asked refund, so you can try it for a few days before deciding.
As a usage reference: 60GB is generally enough for web browsing and AI tool chats; if you often watch HD video, start with the 250GB tier.
Step 3 · Get your subscription link
A subscription link is a URL with your credentials built in. Clients use it to pull all route configurations in one go — no manual node entry, and no reconfiguring after route changes. Log in to the dashboard and open the Overview page to see your account's subscription address; click the copy button next to it to save it to your clipboard. It looks something like:
https://example.com/sub?token=YOUR_TOKEN
- Your subscription link is as sensitive as your account credentials — don't screenshot it or paste it anywhere public;
- After renewals, upgrades, or route changes, the link updates automatically and clients refresh it on their own schedule — no re-import needed;
- If you suspect the link has leaked, reset it in the dashboard and the old one stops working immediately.
To dig deeper into how subscription links work, how to import them, and how they update, read the blog post "What Is a Subscription Link? A Beginner's Guide to Getting, Importing, and Updating One".
Step 4 · Client import
39VPN covers five platforms: Windows, macOS, iOS, Android, and Linux. Subscribers with an active plan can log in to the dashboard and find installers for each platform on the Downloads page; if you try to download before activating a plan, you'll be prompted to pick one first. There's no limit on simultaneous devices, so feel free to set up all your usual hardware. Here's where to import on each platform.
Windows
On desktop, use a Clash-based GUI client. Get the installer from the dashboard's Downloads page and install it. Once the client is running, look in the left-side or top menu for "Subscriptions" (labeled "Configs" or Profiles in some versions), click "Import", and paste the link you copied in Step 3 — the client will fetch the route list automatically. When the import finishes, a new entry appears on the config page; leave it selected and you're all set.
macOS
macOS also uses a Clash-based client. Download the installer from the dashboard's Downloads page; if it asks to install a helper tool on first launch, just follow the prompts. There are two ways to import your subscription: click the one-click import button in the dashboard from your browser, and the client will open and add the config automatically; or paste the subscription link manually under the client's "Configs" menu — both work the same.
Android
Get the installer from the dashboard's Downloads page. If the system warns about an "unknown-source app" during installation, allow installs from your browser and continue. Open the client, go to the Configs / Subscriptions page, create a new subscription, and paste the link; the route list loads in a moment. Return to the main screen, pick a region, and hit connect.
iOS
The iOS client is available from the App Store, with an install link on the dashboard's Downloads page. After installing, copy your subscription link first, then open the client — most clients detect the clipboard automatically and offer to import it. If no prompt appears, paste the link manually under the client's "Add Subscription" option.
On Linux, you can load your subscription link with either a command-line or a GUI client; the options available are listed on the dashboard's Downloads page.
Step 5 · Verify the connection
Once the subscription is imported, pick a region in your client's route list — Hong Kong, Japan, or Singapore, for example — and toggle connect. When the switch shows connected, open our IP check page and confirm that your exit IP and location now match the region you chose — that means the connection is live. Then visit a favorite international site or AI tool to test it in practice, and the whole chain is verified.
If the connection fails or performance is poor, troubleshoot in order: first switch to another route in the same region; then try a different route type (IEPL, relay, and direct routes feel noticeably different); if that doesn't help, check the Help Center under "Connection & Troubleshooting", or log in to the dashboard and submit a ticket with a client screenshot and your network environment — that speeds things up.
For a full explanation of route types and how to choose between them, see the buying guide; for common questions about speed and routes, the Help Center's "Speed & Routes" section has dedicated answers.
After you're up and running
That's the complete path from zero to a working connection. To go deeper on route types, billing models, and how to choose, read the buying guide; for specific account, connection, or billing questions, the Help Center organizes FAQs into four categories: Account & Subscription, Connection & Troubleshooting, Speed & Routes, and Billing & Refunds.